Welcome to Sperrryego Store

These Terms and Conditions govern your use of sperrryegostore.com and all purchases made through our website. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. About Our Store

Sperrryego Store is an online fashion retailer specialising in bold, statement pieces including crop tops, cut-out dresses, mini dresses, and other fashion-forward items for style-conscious individuals.

Business Address: 54 Castle Street, Newry, GB CH3E 5TB

Customer Service: [email protected]

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current and complete information when making purchases
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy or resell any part of our site
  • Not access without authority, interfere with or disrupt our website
  • Be responsible for all activities that occur under your account
  • Be at least 18 years old or have parental/guardian consent to make purchases

3. Products and Services

Product Descriptions

We make every effort to display our products as accurately as possible. However, colours may appear slightly different on different devices due to screen variations.

Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item from your order or offer an alternative.

Age Restrictions

Some of our fashion items may not be suitable for all ages. By purchasing from us, you confirm you are of appropriate age for the products ordered.

4. Orders and Payment

Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days (excluding weekends/holidays)
  3. You’ll receive shipping confirmation with tracking when your order dispatches

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are in GBP (£) and inclusive of VAT where applicable. International customers may be subject to customs duties or taxes upon delivery, which are the customer’s responsibility.

5. Shipping and Delivery

Shipping Options

We offer two shipping methods:

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: On orders over £50 via EMS (15-25 business days after dispatch)

Delivery Areas

We ship worldwide except to some remote areas and parts of Asia. Delivery times are estimates and may vary depending on location and customs processing.

Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us at [email protected]. We’ll work with the carrier to resolve the issue.

6. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery for most items if:

  • Items are unworn, unwashed and in original condition
  • All tags and labels are attached
  • Original packaging is included where possible

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Earrings and other pierced jewelry
  • Swimwear with hygiene seals removed

Return Process

  1. Email [email protected] with your order number and return details
  2. Pack items securely in original packaging
  3. Include completed return form
  4. Ship to: Sperrryego Store Returns, 54 Castle Street, Newry, GB CH3E 5TB

Refunds

Once we receive and inspect your return:

  • Refunds are processed within 3-5 business days
  • Original payment method will be credited
  • Shipping costs are non-refundable (except for faulty items)

Exchanges

We offer free exchanges within 15 days. Follow the return process and clearly state you want an exchange with your preferred item/size.

7. Intellectual Property

All content on sperrryegostore.com, including text, graphics, logos, images, and product designs, is our property or the property of our licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

Sperrryego Store will not be liable for:

  • Any indirect, special or consequential losses
  • Any business losses (including loss of profits, revenue, contracts, anticipated savings)
  • Any losses resulting from events beyond our reasonable control
  • Any errors or omissions in product descriptions
  • Any customs duties or taxes applied to international orders

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use and protect your personal information.

10. Changes to These Terms

We may update these terms periodically. The current version will always be available on our website. Continued use of our site after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For any questions about these Terms and Conditions, please contact our style-conscious support team at:

Email: [email protected]
We typically respond within 24-48 hours.