At Sperrryego Store, we’re all about bold fashion choices and seamless shopping experiences. Below you’ll find answers to our most common questions about our trendsetting collections, worldwide delivery, and effortless returns.
Product Questions
What styles of clothing does Sperrryego Store specialise in?
We specialise in bold, statement-making fashion including crop tops, cut-out dresses, long sleeve dresses, mini dresses, skirts, and stylish t-shirts – all designed to help you express your unique style.
How often do you update your collections?
We add new trendsetting styles weekly to keep your wardrobe fresh and fashion-forward. Our delivery speed matches how fast trends change!
Are your products true to size?
All our items follow standard sizing, but we recommend checking individual product descriptions for specific measurements. Our bold styles are designed to fit and flatter.
Shipping & Delivery
Where does Sperrryego Store ship to?
We deliver worldwide to fashion-forward shoppers across the globe! (Excluding some remote areas in Asia and selected regions – contact us if you’re unsure about your location).
What shipping options are available?
⚡ Standard Express (10-15 Days): £12.95 worldwide via DHL/FedEx with tracking included
🌍 Free Global Shipping (15-25 Days): Free for orders over £50 via EMS with basic tracking
All orders take 1-2 business days to process before dispatch.
How can I track my order?
All shipping methods include tracking. For Express orders, use the DHL/FedEx tracking system. For Free Shipping, use the EMS tracking provided in your shipping confirmation email.
Returns & Exchanges
What is your return policy?
Not loving your bold new piece? No problem! You have 15 days from delivery to initiate returns. Just keep those tags attached and items unworn. Contact our team at [email protected] to start your return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is faulty. We recommend using a tracked service for your protection.
How long do refunds take?
Once we receive your return, please allow 3-5 business days for processing. Refunds will be issued to your original payment method.
Payments & Accounts
What payment methods do you accept?
We accept all major cards (Visa, MasterCard, JCB) and PayPal for seamless, secure checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption for all transactions. You can shop with confidence knowing your payment details are protected.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders faster and saves your details for future bold fashion purchases!
Contact & Support
How can I contact customer service?
Our style-savvy support team is always happy to help! Email us at [email protected] for any questions about your order or our collections.
What are your business hours?
Our UK-based team operates Monday-Friday, 9am-5pm GMT. We aim to respond to all enquiries within 24 business hours.
Still have questions? Don’t hesitate to reach out! At Sperrryego Store, we’re committed to making your bold fashion journey as smooth as our trendsetting styles. Happy shopping!
Company Address: 54 Castle Street, Newry, GB CH3E 5TB